Support

AI NoteTaker · Last updated October 21, 2026

Need a hand? Email support@ainotetakerchat.com and we'll reply within one business day.

Getting started

Sign in on iPhone with Sign in with Apple or a one-time email code, or on the web at https://app.ainotetakerchat.com.
Tap Record on the Home tab. When you stop, the recording is transcribed and summarised automatically.
Open the Chat tab to ask questions about any of your meetings.

Premium is monthly or yearly, with a 7-day free trial for new subscribers.
Bought on iPhone, iPad or Mac: manage or cancel in Settings → Apple Account → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
Bought on the web: open the web app → Settings → Manage Subscription to change plan, update your card, download invoices or cancel.
Premium follows your account, so a subscription bought on one platform works everywhere you sign in.
On iPhone, tap Restore Purchases on the Premium screen if an App Store subscription isn't showing.

Allow microphone access when asked (Settings → AI NoteTaker → Microphone).
Recording continues while the screen is locked. A floating REC pill shows while a recording is running.
Add names and jargon under Settings → Vocabulary to improve transcripts.

Delete your account and all of its data from Settings → Account → Delete Account. Deleting your account also cancels any web subscription; App Store subscriptions must be cancelled in your Apple Account.
Export meetings to CSV from Settings → Import & Export.